We’re here to help! Whether you have questions about your OneBloodRewards account, need assistance with scheduling a donation, or want to learn more about our rewards program, our dedicated team is ready to assist you.
Customer Support
Phone: 1-888-9-DONATE (1-888-936-6283)
- Hours: Monday to Friday, 8 AM to 8 PM
Saturday to Sunday, 9 AM to 5 PM (EST)
Email: [email protected]
- We aim to respond to all emails within 24 hours.
Live Chat
Visit our website at www.oneblood.org and click on the “Live Chat” button in the bottom right corner to connect with a representative instantly during our business hours.
Mailing Address
OneBlood, Inc.
10100 Dr. Martin Luther King Jr. Street North
St. Petersburg, FL 33716
Social Media
Connect with us on social media for updates, stories, and more:
- Facebook: @oneblooddonor
- Twitter: @my1blood
- Instagram: @my1blood
- YouTube: OneBlood
Feedback and Suggestions
We value your input! If you have suggestions for improving our rewards program or app, please email us at [email protected].
Report an Issue
Experiencing technical difficulties with the OneBloodRewards app or website? Please contact our tech support team at [email protected].
Media Inquiries
For media-related questions or interview requests, please contact our Public Relations team at [email protected].
Donation Centers
To find a donation center near you, please use our location finder on our website or mobile app.
Host a Blood Drive
Interested in hosting a blood drive? We’d love to help! Please fill out our Blood Drive Request Form on our website, or email us at [email protected].
OneBloodRewards App Support
For specific questions about the OneBloodRewards mobile app:
- iOS users: Contact us through the App Store
- Android users: Contact us through Google Play
Remember, in case of a medical emergency, please call 911 or your local emergency services immediately.
Thank you for your support of OneBlood and for being a part of our lifesaving mission. We look forward to hearing from you!